Privacy Policy

Last updated: January 1, 2026

At Talum, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our operational competence platform.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, company, role)
  • Organization data (team structure, roles, procedures)
  • Training content and competence data
  • Usage data and platform interactions
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Generate training modules and track competence
  • Improve and personalize your experience
  • Communicate with you about updates and support
  • Analyze usage patterns to improve our platform
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist our operations (hosting, analytics)
  • Your organization's administrators as configured
  • Legal authorities when required by law
  • Business partners with your explicit consent

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time, subject to legal retention requirements.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data in a portable format
  • Opt out of certain data processing
  • Withdraw consent where applicable

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can control cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

privacy@talum.ca