Terms of Service

Welcome to Talum. These Terms of Service govern your use of our operational competence platform. By accessing or using Talum, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.

2. Description of Services

Talum provides an operational competence platform that includes:

• Knowledge capture and documentation tools
• AI-powered training module generation
• Competence tracking and verification
• Team readiness dashboards and analytics
• Integration with third-party tools

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when creating an account and keep this information up to date.

4. Acceptable Use

You agree not to:

• Use the service for any illegal purpose
• Attempt to gain unauthorized access to any systems
• Interfere with or disrupt the service
• Upload malicious code or content
• Violate any applicable laws or regulations
• Infringe on the rights of others

5. Intellectual Property

Talum and its original content, features, and functionality are owned by Talum and are protected by international copyright, trademark, and other intellectual property laws. You retain ownership of any content you create using our platform.

6. User Content

You retain all rights to the content you upload to Talum. By uploading content, you grant us a limited license to use, store, and process that content solely for the purpose of providing our services to you. We do not claim ownership of your training materials or organizational data.

7. Payment Terms

Paid features are billed in advance on a subscription basis. You agree to pay all applicable fees as described in your service agreement. Fees are non-refundable except as required by law or as explicitly stated in our refund policy.

8. Termination

We may terminate or suspend your account at any time for violation of these terms. You may cancel your account at any time. Upon termination, your right to use the service ceases immediately, and you may request export of your data within 30 days.

9. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, whether express or implied. We do not warrant that the service will be uninterrupted, secure, or error-free. We are not responsible for any decisions made based on information from our platform.

10. Limitation of Liability

To the maximum extent permitted by law, Talum shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability shall not exceed the amount paid by you in the twelve months preceding the claim.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of material changes through the platform or by email. Your continued use of the service after changes constitutes acceptance of the new terms.

12. Governing Law

These terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.

13. Contact

For questions about these Terms of Service, please contact us at:

legal@talum.ca